justamom
07-09-2007, 06:34 PM
I just renewed my Senior membership and was charged $1 shipping, also the email address that pay pal gives us on the receipt is not valid. I look forward to your response!
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View Full Version : $1 Shipping Charges & invalid email address. justamom 07-09-2007, 06:34 PM I just renewed my Senior membership and was charged $1 shipping, also the email address that pay pal gives us on the receipt is not valid. I look forward to your response! becky 07-09-2007, 06:57 PM what do you mean you were charged shipping? That is strange. I'm sure its just a glitch or something. :headscratch I mean you are not getting shipped anything so i wonder what's up. :confused justamom 07-09-2007, 07:23 PM Ya it was $1 shipping charge on top of the annual dues. Must be an error because I don't think SCM is currently shipping anything to it's paid members. I had a similar issue when I first set up my Parent Pack account with Pay Pal. It charged a member shipping, lol. It is easy to fix. Sara 07-09-2007, 07:29 PM I think it may have to do with the bracelets. I'm sure Jackie can fix it when she gets back on, she's not on IM right now. jellybeanmichelle 07-09-2007, 09:08 PM I was also charged a $1 fee. If it goes to SCM, I don't care. But if it went to pay pal, I'd like a brief explaination. LMS 07-10-2007, 06:06 AM how weird. We don't even have an option to ADD a shipping charge, so let me look into that for ya. LMS 07-10-2007, 06:22 AM i looked through vbulletin (which is all automated at this point) and there is no shipping amount specified, so i'm going to have one of my IT type guys help us out. Whoever I can get ahold of first. As far as the address, what do you mean the address it gives on the receipt isn't valid? LMS 07-10-2007, 06:28 AM it's been taken care of, and both of you had the $1 shipping refunded :D justamom 07-10-2007, 06:49 PM Thanks Jackie, you took care of that really fast. I was not sure if you would be online that fast. Thanks! The email address that is in the confirmation email is sonomacountymom@gmail.com. When I emailed that address concerning the shipping charge I recieved a notice immediately that the email address was no longer active or something of that nature. LMS 07-11-2007, 07:08 AM no, the notice states that it's a *catch all* email address. It's not an address that is actively monitored for incoming addresses. Like a DONOTREPLY@xxx.com type of email address. It is a current and correct address. LMS 07-11-2007, 07:10 AM for anyone else who gets this message, this notice does not mean it's not a correct email address: The address you have submitted correspondance to is not an active email address that is checked for messages. If you have questions or comments, please contact webmaster@sonomacountymom.com You will receive no further responses from this account. Thank you. |